Giacomo Austin

Giacomo Austin is a proactive servant leader, known for his openness, empathy, and ability to lead by example. With a strong focus on continuous improvement, he drives inspiration, transformation, and collaboration across his teams. Giacomo plays a key role in supporting the ideation, planning, and execution of the Growth portfolio at Paysafe, while also serving as a non-executive director, General Manager for Bulgaria, and mentor for both internal and external mentees.

In his previous role, Giacomo led the Compliance function at Paysafe Group, where he managed a team of 100 staff spread across the globe. During his tenure, he successfully delivered major projects with a global impact on operations, including mergers and acquisitions (M&A) activities, due diligence and scrutiny from payment partners and banks, vendor selection and integration, managing the Compliance development roadmap, and designing and implementing target operating models. 

Currently, Giacomo works within the Strategy & Transformation unit of the Growth department at Paysafe. He is responsible for coordinating the delivery of the Growth roadmap, reporting at various organizational levels, annual capital expenditure budget planning, and the rollout of new ways of working. 

Having lived in Bulgaria for the past 10 years, Giacomo considers himself an adopted Bulgarian, deeply integrated into the local culture and community. 

Giacomo’s leadership in strategy, transformation, and compliance, coupled with his dedication to continuous improvement, makes him a valuable contributor to the establishment and success of the Bulgarian Association of Anti-Financial Crime Experts.